Chan Brothers, established in 1938, is one of the oldest and most respected travel companies in Singapore. Since its humble beginnings, the company has grown to become the largest travel agency in Singapore and one of the largest in the world. It has a reputation for providing exceptional customer service, innovative travel solutions, and great value for money.
The Early Years
Chan Brothers began as a small family business selling souvenirs, tickets, and tour packages in Chinatown. It was founded by Chan Wing-Chiu and Chan Wing-Kan, two brothers from China who had recently immigrated to Singapore. In the early years, the brothers focused primarily on providing Chinese immigrants with travel solutions and services.
Expansion and Growth
Over the years, Chan Brothers’ business expanded significantly. By the 1970s, the company was offering international tours, cruises, and other travel services. In the 1980s, Chan Brothers started to focus on providing customized travel solutions to its customers. The company also began to offer more than just tickets and tours; it started to offer hotel and car rental services, as well as travel insurance.
Technology and Innovation
In the 1990s, Chan Brothers embraced technology and innovation to further enhance its services. The company was an early adopter of online booking systems, and it was one of the first travel agencies to offer customers the ability to book flights, hotels, and tours online.
The Present Day
Today, Chan Brothers is still one of the most respected and successful travel companies in Singapore. It has more than 70 branches and 2,000 staff members around the world. The company continues to provide exceptional customer service and innovative travel solutions.
The Future of Chan Brothers
Chan Brothers is always looking for new ways to improve the customer experience. The company recently launched its “Experience More” program, which allows customers to explore new destinations, experience unique cultures, and enjoy exciting activities. The company is also looking to expand its services to other parts of the world.
Chan Brothers has a long history of providing excellent travel solutions and services to its customers. With its commitment to innovation and customer service, the company is sure to continue its success for many years to come.